Terms

1. Purpose

These Terms and Conditions govern the sales made on our online furniture store, accessible at rackandride.com.

2. Products

Our products are described and presented as accurately as possible. Pictures are for illustration purposes only and may differ slightly from the actual products.

3. Prices

All prices are shown in euros (€).
Our business operates under the VAT exemption scheme (“TVA non applicable, article 293 B of the French General Tax Code”).
This means that no VAT is charged on our products.
Shipping costs are calculated and displayed before you confirm your order.

4. Orders

By placing an order on our website, you agree to these Terms and Conditions. You will receive an email confirmation once your order has been validated.

5. Payment

Payment is required immediately at the time of purchase. Payments are secure and can be made using the methods available at checkout (e.g., credit card, PayPal, etc.).

6. Shipping & Delivery

We deliver within France and most countries in the European Union.
Estimated delivery times are indicated on our website. Delays may occur depending on carriers or product availability.

7. Right of Withdrawal

In accordance with EU law, you have 14 days from the date of delivery to exercise your right of withdrawal and request a refund, except for customized or made-to-order products. Return shipping costs are the responsibility of the customer.

8. Warranty

Our products are covered by the legal warranty of conformity and the warranty against hidden defects in accordance with applicable laws.

9. Customer Service

For any questions or complaints, please contact us at: contact@rackandride.com.

10. Governing Law

These Terms and Conditions are governed by French law. In the event of a dispute, the French courts shall have exclusive jurisdiction.

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